Good Morning,

Around 3:00 pm on Saturday afternoon, members of the SFUSD I.T. department noticed that user accounts tied to Active Directory (district username accounts) were unable to access School Loop and immediately began researching the issue. Dedicated I.T. staff continued their work late into Saturday evening and continued throughout Sunday in hopes of finding a resolution.

As of 8:20 a.m. today, all login issues with School Loop user accounts tied to Active Directory have been resolved.

While this is one of over 100 services that we were able to restore swiftly as planned, we unfortunately did not anticipate the problem with School Loop's customized AD integration applet. We do sincerely apologize for the service interruption and thank you for your patience and understanding during this time. We understand the importance of the work you do and it pains us greatly when technical issues interfere with that work.

Thank you.